Frequently Asked Questions

The Experience MORE of the World with NCL competition launched on 14 July 2025, inviting participants on a six-week journey of discovery and engagement. Each week, a new destination was unlocked on the platform, allowing users to explore themed modules, complete a quiz, and earn a virtual passport stamp.

By the end of the campaign, participants who collected all six stamps became eligible for the Grand Prize draw—featuring two incredible 2026 cruise experiences: one sailing near and one sailing far.

The winners were announced on 29 August, and you can view the full list here. 

Following all the positive feedback on the training modules, and recognising that some agents may have missed a few weeks during the competition, we’re excited to relaunch the platform as an always-on educational tool. Now, agents can access the content anytime it suits them, making it easier than ever to learn and engage at their own pace.

Please email NCLCompetitionsAUNZ@ncl.com

After completing the destination quiz, be sure to click 'Submit' and then click the button 'Add to my Passport' for your virtual passport to appear. Then click on the blue highlighted area of your passport to add the stamp - this will complete the destination and trigger the email confirmation. 

If you have already followed the above steps, please ensure to check your junk mail. Campaign emails will be sent from noreply@experiencemorewithncl.com

If you participated in some modules during the competition period but are prompted to register again, please make sure to use the same login details you used previously—this will allow you to continue from where you left off.

If your progress still isn’t visible, it may be due to clearing your browser cache. Not to worry—each module is designed to be quick and easy to complete, so we encourage you to revisit the destinations and finish your passport journey!